The practical and compliance questions organisations ask most often before onboarding. If yours isn't here, ask us directly — we'll answer plainly.
Capture & field useQ-01 → Q-03
Yes. The field app is offline-first by design. Consent is captured and stored securely on the device with no connection required, and every record syncs automatically the moment connectivity returns. A lost signal never means a lost consent.
You can send a single-use consent link. The subject gives consent on their own device — no app and no account required — and the link is bound to the exact form version you published. It's ideal for remote contributors or follow-up consent after an interview or shoot.
Agency Consent supports three tiers of consent capture: digital signature, witnessed verbal consent, and — in the most difficult conditions — video consent. Forms can also be presented in multiple languages, so a subject always consents in a language they understand. Every tier produces a structured, audit-ready record.
Compliance & proofQ-04 → Q-07
Each record is bound to the exact published form version the subject saw, with their signature, timestamp, GPS, device ID and capturing staff ID all retained — plus a full activity log. Years later, you can produce a complete, tamper-evident record of precisely what was agreed and when.
It's built to be GDPR-ready by design, not retrofitted. Consent is informed and version-bound, subjects are told of their right to withdraw, capture metadata is fully retained, and every record is exportable for a data-protection review. We're happy to walk your compliance team through the specifics.
Subjects under 18 are detected automatically at capture from their date of birth. Guardian co-signature is required, and any record missing it is flagged immediately to your agency admin for review — so safeguarding gaps surface at once, not months later.
Yes. The right to withdraw is part of the consent statement each subject agrees to, and your agency admin can act on a withdrawal request against the relevant record. Because every record is searchable by subject, finding and honouring a withdrawal is straightforward.
Setup & your dataQ-08 → Q-11
Absolutely. Every organisation configures its own fields, languages, project codes and consent statement. Your form reflects how your teams actually work — set up in the admin, with no developer needed.
Yes — completely. Your organisation's data is fully isolated and only ever visible to your team. One organisation's records are never accessible to another. Your users, records and configuration are yours alone.
We onboard organisations directly. After a demo, we configure your tenant — your form, languages, users and project codes — and your teams can be capturing consent shortly after. There's no lengthy procurement platform or self-serve setup to wrestle with; we handle it with you.
Your records are yours. Everything is exportable in full at any time, so you retain a complete, portable archive of every consent you've captured — independent of the platform. We'll always help you export cleanly.
// still_have_questions
Ask us directly.
We'll answer plainly, and set up a demo around your workflow.