The terms governing use of the Agency Consent platform and this website.
Agency Consent is a platform for capturing, storing and managing media-consent records in field conditions. Onboarding is managed: Imedia8 configures each organisation's tenant — its consent form, languages, users and project codes — in consultation with the organisation. The service is provided to organisations under a service agreement; these terms summarise the standard position and the service agreement prevails where they differ.
Accounts are personal. Account holders must keep their credentials secure, must not share accounts, and must use the platform only for lawful consent-management purposes on behalf of their organisation. Back-office accounts support two-factor authentication. We may suspend accounts that compromise the security or integrity of the service.
Each organisation owns the consent records and configuration it creates. Imedia8 acquires no rights over customer data beyond what is needed to operate the service. A complete export of an organisation's records is available at any time, including on termination — your archive is yours and remains portable.
We make reasonable efforts to keep the service continuously available, and the field application is designed to keep working offline when connectivity fails. Planned maintenance is scheduled to minimise disruption. Support arrangements, response targets and any service-level commitments are set out in the service agreement.
To the maximum extent permitted by law, Imedia8 is not liable for indirect or consequential loss arising from use of the service, and any aggregate liability is limited as set out in the service agreement. Nothing in these terms excludes liability that cannot be excluded by law.
Either party may terminate as provided in the service agreement. On termination the organisation may export its complete archive; after an agreed handover period, its data is deleted from the platform in accordance with the data processing terms.
These terms, and any dispute arising from them, are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.